General Information:

Privacy Policy:
Medical Group Victoria's personnel are compliant with Australia's Privacy Act/Principles.  Any information or documentation received from a client is saved within a secure database which is password protected and accessible by MGV personnel only. A daily system backup is undertaken.  Information is not shared with another party unless specifically requested by a client. Requests of this nature must be made in writing and forwarded directly to MGV's management.
With respect to patients attending Medical Group Victoria to consult with a visiting clinician, MGV personnel do not have access to medical databases or files.  Visiting clinicians do however provide a clinic appointment list (and which contains patient-names and telephone numbers) in relation to their on-site clinic. The appointment list is securely destroyed at the end of each clinic. 
Enquiries relating to Medical Group Victoria's privacy policy should be forwarded to management at admin@neurologygroup.com.au. 
Medical Group Victoria's Complaints Policy:
Enquiries or complaints relating to Medical Group Victoria and the services provided (e.g. management services, sessional rooms leasing, rooms facility, on-site personnel) are to be forwarded to management at  admin@neurologygroup.com.au.

 

Please refer to the Telephone Numbers of Note page within our website and for further assistance.